Home by Rachel Reviews

Home by Rachel has an overall rating of 4.7 based on 17 reviews. Customer feedback on Home by Rachel is mixed: Home by Rachel reviewers highlight positive aspects like stylish home decor, excellent customer service, fast shipping and delivery, which strongly appeal to homeowners and interior design enthusiasts. However, Home by Rachel is often criticized for its limited product range, higher price point, occasional stock issues.

4.7/5.0

17 reviews

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All Home by Rachel Reviews (17)
Rick
November 29, 2021
"Thrilled with my initial buy from Home By Rachel"
I'm really happy with my first order from Home By Rachel. I got a fancy scented candle, and it showed up fast, looking just like it did online. Plus, I applied a promo code that worked without a hitch. I'll surely shop here again.
CharlotteVargas
November 17, 2021
"Visited Rachel's Place Recently"
I swung by Rachel's place not too long ago, and believe it or not, it ain't in London—it's actually in Wales! Took me ages to get there, and I ended up with 13 and a half flat tires on my bike, which Rachel is totally refusing to cover. You bet I'm gonna bring this up in small claims court. The house itself was just a rundown little spot on a quiet street, and guess what? No baby changing facilities! My little one was getting pretty noisy and smelly, so I thought about swapping it for a new one, but all I stumbled upon was a trash can and some barely usable old cigarettes. On the bright side, the pizza and chocolate were decent. Overall, I'd give it a 1 out of 10—definitely won't be visiting her place again.
blandun_frugg
April 28, 2021
"Top-notch service and gorgeous items"
The items really do speak for themselves since they’re stunning, and the scents are delightful and linger in the space. The customer service is exceptional; I’ll definitely keep purchasing from this brand. Much appreciated!
angryelephant464
February 01, 2021
"Wonderful shopping experience"
What a wonderful shopping experience! The staff were super helpful, and I truly enjoyed my time there.
blakemarshall88
February 01, 2021
"Fantastic Customer Experience"
The service was top-notch from the moment I placed my order to when I picked it up.

The only downside was that I received just one box, but I was informed beforehand that it was the only option available at that moment.

Other than that, the earrings arrived well-packaged and in perfect shape.

I’m definitely planning to order more items down the line and can’t wait!
DarrellRice
January 05, 2021
"Wonderful Scent"
What a wonderful scent! I bought it for the first time and I’m definitely gonna grab it again. Plus, the delivery was super quick. Thanks a ton!
brownmouse807
December 18, 2020
"Gorgeous item and top-notch service"
This scent is absolutely lovely! I just had to grab some for all my pals. The service was fantastic, with great communication regarding my order. The only delay was with Royal Mail, but that’s not on Home by Rachel. Everything arrived right on schedule.
VernonAndrews
December 14, 2020
"Pleased with my buy"
There's a solid variety of items available online. Ordering was a breeze, the quality is top-notch, and the delivery was super fast.
smallfish636
December 12, 2020
"Great products, but service needs work"
I really dig the items at Home by Rachel in the Dutch Nursery close to Potters Bar. Sadly, I was let down by the staff, who refused to scan our loyalty card and charged us more for a big box that doesn’t show off our purchase well at all. My husband picked up my Christmas gift there, and I’m bummed about the service we got. Unfortunately, I’ll be linking this experience to the gift for quite some time.
MichaelHall
December 08, 2020
"Fantastic Service with a Smile"
Superb and welcoming service, speedy shipping. I'm really happy with the items.
Carmen.Kelley
December 08, 2020
"A Unique Find"
Last year, I stumbled upon Home by Rachel. This is a charming little independent shop that really knows how to add a personal touch. I was on the hunt for a Christmas gift for a close friend, and Rachel was incredibly friendly and accommodating. My friend absolutely loved her present! Rachel offers high-quality products, and visiting her place is always a pleasure because I can count on her to help me find something truly special. Plus, her website is pretty great as well.
Beth.Burke
November 30, 2020
"This shop is fantastic"
Really dig the variety of products, top-notch quality. Awesome service all around. Definitely recommend it!
EmilySanders
November 25, 2020
"Excellent Customer Experience"
An excellent customer experience. They kept me updated on the process all the way through. I will definitely suggest this to others and use it again.
bigbird379
November 24, 2020
"Awesome candles and speedy shipping"
The item was just right and the delivery was really fast. I’d totally suggest it!
Ritthy.Holt
August 13, 2020
"Definitely coming back for more"
Super fast service and the prices are just right. I’ll be placing another order from this site for sure.

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